Terms and Conditions
When purchasing at Gallery Rice, you automatically accept the terms and conditions specified below. Therefore, we recommend that you read the terms and conditions carefully before purchasing.
Payment
We accept payment through Visa (credit and debit cards), MasterCard (credit and debit cards), American Express, Apple Pay, Afterpay/Clearpay, Venmo, and Paypal.
Purchase
To purchase original artwork from us, you must send us your information so we can process your payment and shipment. By purchasing at gallery rice, you automatically accept the privacy policy and the terms and conditions so we recommend that you read them very carefully.
Shipping Policy
Please note that VAT (Value Added Tax) is not included in shipping rates. For certain countries, your order may be subject to import duties, fees, and taxes. We are not responsible for these charges. The customer is responsible to pay it off once the package reached its destination.
Shipping Rates
All confirmed orders will be processed within 5 days and shipped within 30 business days. When your order has been successfully processed, you will receive a notification. An email will be sent to you once your order has been shipped.
Shipping times are estimated only and not guaranteed. The artist is not responsible for any possible delays.
*Due to shipping courier policies these are the countries/regions we do not sell to: French Polynesia, Niue, Norfolk Island, Pitcairn Islands, Samoa, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna, Puerto Rico *
We pack the artwork in protective boxes and secured wraps to guarantee that the artwork will arrive in perfect condition. Regardless, if the artwork arrived damaged please reach out to us immediately or at least within two days after receiving it.
The buyer retains their right of cancellation if the damage or impairment is not due to negligence or lack of care on their part. Please save the original packaging in case of return. The damaged artwork must be returned in its original packaging.
Return Policy
We pack the artwork in protective boxes and secured wraps to guarantee that the artwork will arrive in perfect condition. Regardless, if the artwork arrived damaged please reach out to us immediately, at least within three days after receiving it. Notify us in a clear statement to galleryrice@gmail.com within three days of receiving it. Provide your name and order information.
The buyer retains their right to refund if the damage or impairment is not due to negligence or lack of care on their part. If returned, the artwork shall be returned in its original condition and packaging.
Refund Policy
If you’re not happy with your purchase or any defects arise, you have 15 days to request a refund. To do so, you may contact me at galleryrice@gmail.com to explain the issue and provide proof of defects. I will be happy to assist you. Returned artwork should be sent back in similar wrapping and packaging ensuring it will not be damaged during transport. Damaged returns will not be accepted for refund. The buyer is responsible for the return back to us including the fees.