Privacy Policy
This Privacy Policy describes how Gallery Rice (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the site. When purchasing at Gallery Rice, you automatically accept the privacy policy specified below. Therefore, we recommend that you read this document carefully before purchasing.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at galleryrice@gmail.com
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device Information
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels etc.
Disclosure for a business purpose: shared with our processors: Paypal, Stripe, and Squarespace. By purchasing at Gallery Rice, you agree to the privacy policies and terms and conditions of all these third parties.
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site etc.
Order Information
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processors Stripe and Paypal, and Sales channels (Instagram, Pinterest).
Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
Customer Support Information
Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
Purpose of collection: to provide customer support.
Source of collection: collected from you
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at galleryrice@gmail.com to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:
We use Stripe and Paypal to power our online store. You can read more about how Stripe, Paypal, and Squarespace uses your Personal Information here: https://stripe.com/en-hk/privacy , https://www.paypal.com/us/legalhub/privacy-full , https://www.squarespace.com/privacy
We use Hong Kong Post to send shipments. You can read more about how Hong Kong Post using your Personal Information here: https://www.hongkongpost.hk/en/privacy/index.html
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
Using Personal Information
We use your personal information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by email galleryrice@gmail.com